This is your typical Panda. The interior is actually very nice!
The food is obiously bad but it's the service and the fact that they seem to get everyone's order wrong. Low expectations and couldn't even deliver.
I got to this location 15 minutes before closing. All I wanted was orange chicken and honey shrimp. Panda Express was almost out of all but 2 dishes (there was 1 or 2 pieces of protein in the other trays). It took a few minutes for me to get served, then the person serving me ran to the register, before scooping my food, to fix the order of another customer that they had messed up. She sent someone down to add more orange chicken to his already full order, nearly finishing the second to last remaining entree BEFORE I got served. I finally get helped again (by now im googling to see if anything else in Alameda is open at at 9:20pm). I ask for the scraps of the orange chicken and the scraps of the honey shrimp, which barely make 1 order. They add my rice, I pay and attempt to leave. I'm 5 steps from the door when the cashier screams at me to come back. She then opens my box to check that my order was not switched with the only other customers, HOWEVER she does this with her bare hands that were just touching money. How gross! I don't expect much from Panda, but to mess up 3 orders in 10 minutes and starve out a customer just to add extra orange chicken to another customer's order (presumably as a peace offering), then to contaminate my food with dirty hands is really low.
So Im 4 months pregnant and Im a regular costumer on different locations of Panda Express. I live in Walnut Creek and today I had an appointment next to the Civic Center in Oakland. I jut needed to use the restroom for a second after that. Pregnant women cant help. The employee INSISTED in DENYING me the permit to use the restroom even when I explained I am pregnant. She insisted that I needed to buy something first. But Im nauseous and I cant eat that much. Absolutely nonsense, inhuman, ridiculous. Panda Express just lost a costumer and I will make sure to advertise against this terrible behavior/policy that put pregnant women in an ashamed and inhuman situation.
Order number 219453, March 18, 2018; $8.47 large plate: Because I used a coupon and paid with MasterCard. On March 19, 2018 purchase from Panda appeared 3 TIMES on my statement. I called Panda on Saturday and spoke to AVA who said she would investigate and call me back. It is now Wednesday and I have called on Sunday, Monday and Tuesday and there has been NO customer service follow up. When may come and get my eggplant tofu and mixed vegetables?
Panda Express is a Canadian Meal Takeaway based in Alameda, Saskatchewan. Panda Express is located at 2630 5th St, Alameda, CA 94501, USA, Alameda, Saskatchewan 94501, Canada.
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